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The Helpline Subcommittee maintains a telephone information service for Narcotis Anonymous that helps addicts and others in the community find us easily and quickly. Helpline volunteers often serve as the first point of contact between the community-at-large and the NA Fellowship. For this reason, it's vital that careful attention be paid to the work of this subcommittee.
In some areas, PI and Helpline services are jointly be a single sibcommittee. In smaller communities, the Helpline may be as simple as a call-forwarding service connecting callers with NA members' home telephones. In larger metropolitan areas, computerized systems may route incoming calles to the appropriate people and information.
A Guide to Phoneline Service, available from your local phoneline subcommittee or by writing the World Service Office. - Taken from "A Guide to Local Services in NA", p56 |
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